Privacy Policy

Last Updated: August 1, 2025

At PRISM AI Consultants, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including through our website, email communications, and SMS (text messaging) services.

1. What Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and payment information
Business information (such as job title, company name)
Communication preferences (including SMS opt-in status)
Any information voluntarily submitted through forms, surveys, or customer support

2. How We Use Your Information

We use your personal information for the following purposes:

To provide AI consulting, coaching, and virtual assistant services
To communicate with you regarding appointments, updates, reminders, and promotions
To personalize your experience and improve our services
To process payments and manage billing
To respond to your inquiries or support requests
To send SMS messages only to individuals who have opted in
To comply with legal obligations

3. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only with:

Trusted service providers who perform services on our behalf (e.g., payment processors, cloud storage providers), under strict confidentiality agreements
Legal authorities, if required to comply with a valid legal process
Internal PRISM AI team members and authorized VersAssist virtual assistants who help deliver services to you

SMS consent is not shared with third parties.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to secure your data, including:

SSL encryption on all website transactions
Secure cloud-based storage
Role-based access to sensitive data
Regular audits and privacy checks

5. SMS Communication and Consent

By opting in to receive SMS communications from PRISM AI Consultants, you agree to receive text messages related to appointments, services, reminders, and updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

We do not share your SMS consent with any third parties or affiliates.